FAQ

How Do I Place An Order?

Ordering from us is very simple! Click SHOP on our menu to browse products, add items to your cart, and even make a payment using your credit card. Orders are normally processed the same day if ordered before 3:00PM PST. Call us at 916.568.1488 if you need help placing an order from our website.

Payment

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Please call us 916.568.1488 if your prefer another payment method. Our representatives will definitely work with you according to your needs.

Shipping

Carrier charges resulting from incorrect shipping information will be charged to customer, please ensure your shipping address is complete and correct.

We strive to offer our customers the most efficient shipping service possible! We normally ship orders placed before 3:00pm (Pacific Standard Time) on the same business day, however during peak shipping season, such as the holidays, processing and shipping can take several days. All shipments are sent ground and may take between 1-5 business days depending on your location. Priority shipping may be available for an additional fee. Please call us for more details.

We will strive to notify you as soon as possible via your email address if there are any problems in processing your shipment.

This privacy policy discloses the privacy practices for www.LawnMiracle.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Secure Ordering & Payment Options

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment..

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Returns, Refunds, & Cancellations

Returns and refunds are only accepted for products that are damaged during shipping. No refunds will be issued for opened items. Unopened items maybe returned within 30 days with a valid return authorization number. Please call prior to returning the products to obtain authorization. A 20% restocking fee will be applied and shipping will be at the buyer's expense.

Orders maybe cancelled, on your request, if the items ordered have not been shipped or processed at the facility. Cancellation requests received after the order has been shipped will be subject to the returns/refund policy.

We reserve the right to cancel orders that violates our terms and conditions.